隐私政策

本隐私政策说明 Forzae 在您访问官网、提交预约咨询、通过邮件或其他方式与我们联系，以及使用网站相关功能时如何处理个人信息。本政策旨在解释我们收集哪些信息、为什么使用这些信息、如何保存和保护信息、在什么情况下会与第三方共享，以及您可以如何行使相关权利。

若项目合同、客户服务协议或其他专项协议中存在单独的隐私或数据处理条款，相关专项协议可能同时适用；两者不一致时，以专项协议为准。

This Privacy Policy explains how Forzae handles personal information when you visit our website, submit a consultation request, contact us, or use website features. It describes what we collect, why we use it, how we store and protect it, when we may share it with third parties, and how you can exercise your rights.

Where a project contract or another specific agreement contains separate privacy or data provisions, those provisions may also apply and will prevail in the event of any conflict.

您主动提供的信息：通过预约咨询表单，我们收集您主动提交的必要业务联系信息，包括：姓名（选填）、公司名称（选填）、联系方式（手机号，必填）及国家/地区区号、当前业务类型、主要服务需求、项目备注（选填）。

咨询表单数据处理：当您提交咨询表单时，数据通过安全加密通道（HTTPS POST /api/contact）提交至后端系统，经过格式校验、反垃圾检查后生成业务通知，仅用于回复您的咨询、评估出海增长需求及后续商业沟通，不会用于未经授权的第三方营销。

Information you provide: through the consultation form we collect necessary business contact details you provide, including your name (optional), company name (optional), phone number with country code (required), business type, primary service requirements, and project notes (optional). When you submit an inquiry, the information is transmitted securely via HTTPS to our backend (/api/contact) for format validation, anti-spam verification, and internal notification to respond to your request and conduct relevant business communication.

网站技术信息：网站托管于 Cloudflare Workers 与 CDN 基础设施。与多数托管服务类似，基础设施在标准运行过程中可能记录基本访问信息，例如 IP 地址、浏览器与设备类型、操作系统、访问页面、访问时间与来源页面。此类信息主要用于网站运行、安全防护与性能分析。

Technical information: the website is hosted on Cloudflare Workers and CDN infrastructure. Like most hosting services, the infrastructure may record basic request data such as IP address, browser and device type, operating system, pages visited, visit time, and referrer. This data supports site operation, security, and performance.

我们将收集的信息用于以下具体目的：

• 回复并跟进您的咨询；
• 了解您的业务需求，提供方案与报价；
• 项目沟通与客户服务；
• 网站运行、安全防护与性能优化；
• 在取得适当授权的情况下进行营销沟通；
• 履行适用法律义务。

We use the information we collect for specific purposes: responding to and following up on your inquiries; understanding your business needs and providing proposals and quotes; project communication and customer service; website operation, security, and performance; marketing communication where appropriately authorized; and complying with applicable legal obligations.

根据当前网站技术实现，Forzae 官网不会自行设置功能性或分析性 Cookie，不使用 localStorage 或 sessionStorage，也不加载 Google Analytics、Google Tag Manager、Meta Pixel 或其他第三方分析/广告追踪脚本。

若未来引入分析、广告衡量、偏好记忆或再营销等技术，我们将更新本政策，并在适用地区按照相关法律要求采取相应措施（包括在需要时征得同意）。

Based on the current implementation, the Forzae website does not set functional or analytics cookies, does not use localStorage or sessionStorage, and does not load third-party analytics or advertising tracking scripts such as Google Analytics, Google Tag Manager, or Meta Pixel. If we introduce such technologies in the future, this policy will be updated and, where required by applicable law, consent will be obtained.

Forzae 的客户服务可能涉及 Google、Meta、Shopify、TikTok 等第三方平台。这些平台拥有各自的隐私政策、账户体系与数据处理规则，Forzae 不控制第三方平台本身的隐私实践。

本政策适用于 Forzae 官网自身的数据处理。客户委托 Forzae 操作第三方广告或电商平台时，平台侧数据受相应平台政策及双方合同约束。

Client services may involve third-party platforms such as Google, Meta, Shopify, and TikTok. These platforms operate under their own privacy policies, account systems, and data rules; Forzae does not control their privacy practices. This policy covers Forzae’s own website. Data processed within client platform accounts is governed by the relevant platform policies and the applicable contract.

Forzae 不以出售个人信息为商业模式。仅在必要且与业务相关的范围内，我们可能向以下类别的接收方共享信息：

• 托管与云基础设施服务商；
• 通信与协作服务商；
• 分析、CRM 与广告效果衡量服务商（如实际启用）；
• 专业顾问（如律师、会计师）；
• 法律要求时的政府或监管机构。

Forzae does not sell personal information. We may share information only where necessary with: hosting and cloud infrastructure providers; communication and collaboration providers; analytics, CRM, or advertising measurement providers (where actually enabled); professional advisers; and government or regulatory authorities where legally required.

Forzae 服务可能涉及境外服务商（例如 Google、Meta、Shopify、云服务、CRM 与数据分析工具）。若数据因服务商基础设施或业务服务需要被传输至您所在地区以外，我们将依据适用法律采取合理的保护措施。

Forzae’s services may involve providers located outside your region, such as Google, Meta, Shopify, cloud services, CRM, and analytics tools. Where data is transferred internationally as part of provider infrastructure or service delivery, we will apply reasonable safeguards in line with applicable law.

我们仅在回复您的业务咨询、维护商业沟通记录、履行合同与法律义务以及保障业务安全合理必要的最短期限内保存信息。

We retain inquiry information only for as long as reasonably necessary to respond to your request, maintain relevant business records, comply with legal obligations, and protect our legitimate business interests.

我们采取合理的访问控制、权限管理、系统安全与第三方服务商管理措施来保护信息。需要说明的是，任何传输或存储方式都无法保证绝对安全。

We apply reasonable access controls, permission management, system security, and service provider safeguards to protect information. No method of transmission or storage can be guaranteed to be completely secure.

在适用法律允许的范围内（例如中国《个人信息保护法》、GDPR 以及适用地区的其他隐私法规），您可能有权：访问、更正、删除您的个人信息；撤回同意；限制或拒绝处理；请求数据可携性；以及了解我们如何处理您的信息。

若且仅在《加州消费者隐私法》（CCPA）等法律适用于 Forzae 的处理活动时，我们将遵守其相应要求。行使权利请通过下方联系方式提交请求，我们将依据适用法律处理。

Where applicable law permits (for example, China’s Personal Information Protection Law, the GDPR, and other regional privacy laws), you may have rights to access, correct, or delete your personal information; withdraw consent; restrict or object to processing; request data portability; and obtain information about how your data is processed. If and to the extent laws such as the California Consumer Privacy Act apply to Forzae, we will comply with their requirements. To exercise your rights, please contact us using the details below.

Forzae 为 B2B / 企业服务网站，网站与服务主要面向企业及专业用户，不以未成年人为目标群体，也不主动设计面向未成年人的数据收集功能。

Forzae is a B2B services website. Our site and services target business and professional users, are not directed at children, and do not intentionally collect children’s information.

网站可能提供指向 Google、Meta、Shopify、社交媒体、合作伙伴或其他第三方网站的链接。这些网站拥有自己的隐私政策，我们建议您在访问时查阅。

The website may link to third-party sites such as Google, Meta, Shopify, social media, partners, or other external websites. These sites have their own privacy policies, and we encourage you to review them.

本政策发生实质性变化时，我们将更新本页面并修改下方的 Last updated 日期。持续使用网站即表示您知悉更新后的政策。

If this policy changes materially, we will update this page and revise the Last updated date below. Continued use of the website means you acknowledge the updated policy.

如对本政策或您的个人信息有任何疑问，或希望行使相关权利，请通过以下方式联系我们：

• 业务品牌：Forzae Media
• 联系邮箱：digital@forzae.com
• 联系电话：+86 17715847034 / +86 18268602516
• 工作地址：浙江省宁波市鄞州区嘉美大厦701室

If you have any questions about this policy or your personal information, or wish to exercise your rights, please contact us at: Forzae Media · digital@forzae.com · +86 17715847034 · 701 Jiamei Building, Yinzhou District, Ningbo, Zhejiang, China.